Best Practices Tips


Innovation, resourcefulness, and brainstorming are generators.

These synergetic words produce inventions, concepts, solutions and strategies.

Here's how to ignite your ideas.
Keep an open mind
Allow ideas to emerge without prejudice or resistance.

Use micro to macro process
Make even the smallest idea grow by exploring unbounded possibilities.

Initiate don't wait
Trust that your own ideas have value and share them openly.

Get ideas out of your head and into immediate action.

Continue to re-adjust and re-apply. Few ideas reap instant results.

» View all tips in Innovation       

The Credibility Factor

Credibility. Our clients want it, and all successful individuals and businesses have it. If you want to capture the attention and respect of your clients and colleagues, you need to earn their trust.

How can credibility be achieved? To be credible is to consistently live up to promises and expectations:
  • Follow through on commitments.

  • Say what you mean, and mean what you say.

  • Keep confidences.

  • Be accountable for your actions.

  • Exemplify professional ethics.

» View all tips in Communication       

What exactly is honest communication?

Many people express the need for openness and honesty in their business and personal relationships yet often we are reluctant to be direct ourselves. Do we fear hurting someone's feelings, or are we trying to avoid conflict? Here are a few ways to communicate openly and honestly.
  • Ask the recipient if you may share your thoughts or feelings.

  • Include the reasons for your feelings and comments: the benefits, consequences, or expectations.

  • Express yourself with confidence; maintain eye contact; use open body language.

  • Invite the recipient to offer their response; be patient and accepting.

  • If they are non-responsive follow up later to show that you truly care about how they feel.

» View all tips in Communication       

Before you hit the 'SEND' button on your e-mail message:

  1. Fill in the subject line. Clearly define your objective.

  2. Check that your communication is going to the intended recipient.

  3. Determine if it is necessary to 'reply to all'. Be prudent.

  4. Edit if the message if it is over 5 lines.

  5. Consider bulleted or numbered points for lengthier messages.

  6. Proofread, carefully. Do not rely on 'spell-check'.

  7. Include a signature with your full name and contact information.

» View all tips in Communication