Best Practices Tips


Out of sight, out of mind!

Although many would agree that the best communication is face-to-face, many would also suggest that this is becoming increasingly more difficult to achieve. What's the next best thing to being there? The telephone conversation is a great way to make that personal connection.

Ask yourself these questions before you decide to choose e-mail instead.
  • When was the last time I spoke with this person?

  • Have I ever connected voice to voice with this person?

  • Am I avoiding a confrontation?

  • How urgent is my message?

  • Would a quick call be better than constructing an e-message
    and wondering when the recipient may receive it?

» View all tips in Communication       

Does your team need an energy booster?

If you sense energies are low and the fun has faded, recognize that you need to immediately reflect, regroup, and regenerate. Literally open doors, allow energy to circulate, and you'll discover that healthy communication and motivation will flow too.
  • Encourage timeouts - outside.

  • Organize 'off-site' activities. New experiences and
    new environments inspire fresh ideas.

  • Offer an 'on-site' oasis to momentarily escape the hum and buzz of activity.
    To create new ideas you need to slow down the pace.

  • Have an office 'garage' sale. Surprising gems can generate a lot
    of laughs and draw people out of their silos.

» View all tips in Teamwork       

Leading a meeting is more than planning the agenda.

Meetings can be time-eaters or they can be an effective way to communicate new ideas and achieve goals. If you are assigned the role of Meeting Leader or Chair ensure that the time is well spent by following these steps:
  1. Make sure your meeting has a relevant agenda.

  2. Prepare your own opening remarks.

  3. Review the agenda and schedule with the group.

  4. Keep to the agenda and to the schedule.

  5. Inform and remind pre-assigned presenters of their time allotment.

  6. Monitor airtime for responses to allow for balanced participation.

  7. Plan and implement a follow up strategy.

» View all tips in Leadership       

Practice self-directed professional development.

Leadership does not always have to come from the top. Take responsibility for your own value, growth, and goals.
  • Build your personal brand within your profession and company, demonstrate your commitment to excellence.

  • Trust your ability to make decisions on your own, not every action requires higher level endorsement.

  • Serve your clients with urgency and focus, make your communications memorable and valuable.

  • Proactively share knowledge, be the innovator of new ideas.

  • Listen to the needs and challenges of clients and colleagues, offer solutions.

  • Keep up with current issues and events through research, reading, and listening.

» View all tips in Leadership