Program Topics

KEYNOTE SPEECHES :

60-90 minute programs
Titles may be customized to be compatible with your event themes

 

Communication: The Art of Give and Take

Communication is a two-way process. It's about making a mutual connection through balance and openness. You can be a strong communicator by effectively organizing and expressing your ideas and feelings and by learning how to process and respond to the information you receive.

You will learn how to:
- strategically organize content in print and in conversation
- organize your thoughts to get the response you want
- identify and interpret audience reactions
- deal with challenging personality types
- be assertive without being aggressive
- avoid sending mixed messages
- enhance listening and delivery skills
- motivate discussion through constructive comments
- choose the appropriate questions to seek relevant information
- communicate effectively through technology


Communicating in Our Fast-Forward World

Technology has affected the way we communicate in the workplace. Although this is an asset in our increasingly fast-paced world, it often replaces the personal contact we once relied upon - and still require. This keynote addresses how to combine technology and interpersonal connections effectively, to build client relationships internally and externally, and to  strengthen interpersonal communication effectiveness.

You will learn how to:
- retain a personable and professional style while using technology
- choose the appropriate mode of communication for your message
- avoid technology traps that create communication barriers
- apply the guidelines for techno-etiquette
- manage techno-stress
- organize email and voicemail messages for maximum efficiency
- use the various tools available on voice and e-mail programs

 

Ignite Your Evolution (Excelling through Change)

It is not enough to merely survive change; growth and evolution are necessities. Despite the rapidity and discontinuity of transitions you can take control of achieving professional excellence by practicing personal mastery: adjust attitudes and behaviors, exceed limits, choose wisely, act on opportunities, keep current on business practices and knowledge.

You will learn how to:
· Transform old patterns to create best practices
· View challenges as opportunities
· Merge personal strengths with your professional goals
· Align yourself with solution seekers
· Seek mentors and high achievers
· Communicate your wisdom and best practices to others
· Cultivate creativity and resourcefulness
· Support to your team
· Nurture physical and mental wellness
· Infuse healthy doses of humour into your life

"Lorraine was awesome! Her method in capturing our delegates attention was brilliant. 

Witty, quick on her feet and ensured all of the key messages were delivered."


RE/MAX

Amex
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Humour: The Barrier Buster

Humour is a wonderful and valuable survival tool - it opens doors of communication and enhances personal and professional relationships. Discover the multiple benefits of laughter, and learn how to cultivate a healthy sense of humour. Learn how to use humour strategically as part of your management style.

You will learn how to:
- appreciate powerful benefits of humour
- develop techniques to enhance your sense of humour
- encourage others to embrace a sense of humour
- increase kaleidoscopic vision to increase humour
- celebrate your personal uniqueness
- expand your comfort zone
- maintain mental and physical wellness
- practice the ABC's to a Lighter Life*
* © Lorraine Behnan

 

Teamwork: An Ensemble Performance

Winning projects are rarely the result of only one person. The star performer may attract an audience and inspire colleagues, but it's the team effort that brings success. During these rapidly evolving times, we need ensemble efforts to meet challenges. Understand the benefits of team performance, learn how to become a team player, and identify your strengths within the team.

You will learn how to:
- recognize the characteristics of a true team player
- overcome the blocks that prevent the building of a high performing team
- identify and apply your personal strengths within the team
- produce the best results from collaborative brainstorming
- enhance flow of communication to develop strong relationships
- encourage a sense of humour to create a stimulating and productive environment

 

WORKSHOPS AND SEMINARS:

60-120 minute programs

"Your session was useful, practical, and relevant. It was made even powerful by your engaging and energetic presentation style. You not only delivered the message - you modelled it!"


Life Insurance Institute

LII
» More Testimonials

» Client List


Communication: The Art of Give and Take

Communication is a two-way process. It's about making a mutual connection through balance and openness. You can be a strong communicator by effectively organizing and expressing your ideas and feelings and by learning how to process and respond to the information you receive.

You will learn how to:
- strategically organize content in print and in conversation
- organize your thoughts to get the response you want
- identify and interpret audience reactions
- deal with challenging personality types
- be assertive without being aggressive
- avoid sending mixed messages
- enhance listening and delivery skills
- motivate discussion through constructive comments
- choose the appropriate questions to seek relevant information
- communicate effectively through technology

 

Ignite Your Evolution (Excelling through Change)

It is not enough to merely survive change; growth and evolve are necessities. Despite the rapidity and discontinuity of transitions you can take control of achieving professional excellence by practicing personal mastery: adjust attitudes and behaviors, exceed limits, choose wisely, act on opportunities, keep current on business practices and knowledge.

You will learn how to:

· Assess your ability to adapt to change
· Identify and leverage your strengths
· Plan a strategy to increase your ability to evolve and achieve goals.
· Cultivate creativity and resourcefulness

 

Spotlight on Presentations

This practical, participatory workshop is designed to develop an effective and dynamic presentation style. You make an immediate impression on people the moment you connect. Ensure your success by knowing how to establish a positive rapport and punctuate your meeting with a dynamic presentation.

You will learn how to:
- organize material quickly and effectively
- strategically structure content for maximum impact
- improve speech dynamics to fully engage the audience
- energize presentations through gesture and body language
- manage nervousness and surprises
- apply memory recall strategies to help retain information
- effective use of anecdotes and story-telling to communicate your message
- use audio and visual aids proficiently
- prepare for question and answer sessions with the audience

 

 

 

Please contact us to discuss details regarding the fee for your meeting or conference.